Usually, our helpful scheduling coordinators go over a few important things on the phone before reserving your emergency appointment. Here’s the online version of that:
🕒 Provider and duration: You’re reserving one hour with a general dentist. If you’d like to see a specific provider, please use the request form or call us at (212) 579-8885.
💲Insurance and fees: Insurance coverage will vary based on the provider you see and your policy. We accept many major PPO plans! If we can’t verify your insurance before your visit, we’ll collect in full and submit a claim for you to be reimbursed directly. Please note that we are not accepting Medicaid, Medicare, Fidelis Care, MetroPlus, UnitedHealthcare Community Plan, Healthfirst, or any DHMO plans. Our new patient special for self-pay patients is $199 for an exam and x-rays (treatment is additional and this offer cannot be combined with insurance). Pay-over-time options are available through Sunbit. For questions regarding insurance, please contact the office.
📍Location: Central Park West Dentistry operates from two Upper West Side locations. Double-check the address in Google Maps to ensure you arrive at the right office.
🦷 Your visit: Your visit will include a problem-focused exam and one or two x-rays. It may also include a prescription for an antibiotic.
📅 Immediate care: We understand your need for relief. Whenever possible, we offer same-day treatment to relieve your discomfort and send you on your way with a smile. Common same-day treatments include fillings for cavities, bonding for chipped/broken teeth, infection management, crown/bridge/veneer re-cement, palliative care for gum irritation, abscess drainage, and splinting after trauma. Simple extractions may also be available on a same-day basis. Please note that certain procedures, such as new crowns, root canals, and wisdom tooth extractions, typically require a second appointment for comprehensive care.
✉️ Confirm your email: After you book an appointment you MUST check your email and follow the directions in the verification you received. Your appointment is not reserved until you click the link in your email.
❌ Cancellation Policy: If you need to cancel or reschedule your appointment kindly, let us know at least 48 hours in advance to avoid a $75 short-notice cancellation fee.
🛎️ Contact us: Our dedicated team is available to assist you. We’re here Monday to Friday 8am to 9pm, Saturday and Sunday 9am to 6pm. Please feel free to call us at (212) 579-8885 or email office@cpwdentistry.com and we’ll help!
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